Error Number


Course of action


The specified service has been marked for deletion.

This error means that the sshd service has been marked for deletion. This happens if you run the uninstall program while the service was running. The service was not deleted from the NT service list because it was running, but it was marked to be deleted later.

You have to stop the service. You will get error no. 2185- ignore it.


Service already exists

This error means that a service with a name sshdd (the internal name of GoodTech Telnet Server service) is already in use in your system. You have to uninstall the existing service before you install GoodTech SSH server.


A required privilege is not held by the client

This error means that you ran the SSH server service from an account that does not have the privilege "act as part of the operating system". This privilege is required for the authentication. When you setup the SSH service, make sure that the SSH service logs on as system account (this is the default). The system account has the required privilege.


Logon failure: unknown user name or bad password

Either the user did not type the login information correctly or the user does not have an account on the host machine or on the domain.


Logon failure: the user has not been granted the requested logon type at this computer.

This error means that the user has not been granted the requested logon at the computer the telnet server service is running. Make sure that all the users including domain users have the permission "Log on locally" on the host where the SSH service is running. Grant this permission to all SSH users, locally, where the SSH server is running.


You try to start/stop a service that is not configured on this system

If you try to start the sshd service, it means that you didn't run the install program or it was not successfully completed. There is no entry for this service in your system.

If you try to stop the sshd service, it means that the service was marked for deletion. The service is stooped and deleted from the system.


You try to stop a service that was not started

You try to stop the sshdd service, but it was not started.