Support

 
The best place to look for answers to technical questions/problems is the product help files.

Telnet Server for Windows NT/2000 help file

Telnet Server for Windows 95/98/Me help file

Ftp Server for Windows NT/2000 help file

Ftp Server for Windows 95/98/Me help file

Secure Network for Windows 98/Me/NT/2000 help file

Secure Network for Windows

You can also try the frequently asked questions list.

Telnet Server for Windows NT FAQ

If your question/problem was not answered/solved, you can try monitoring the log file. Please check the help file for more information about monitoring the log file.

If you don't even get to the point that your telnet server is up and running and the log file does not exist yet, try our error messages list. If your error is listed on that list, you'll find the corresponding recommended course of action.

Telnet Server for Windows NT Error messages list

And of course, as your last resort, you can always contact our technical support experts. Don't hesitate to contact us, your questions are welcomed. If you contact our technical support, please make sure you provide the following information:

Product Name
Version
What telnet client you are using
Problem/question description
Error message or error number (if applicable)
Telnet server log file (if applicable, attach the file to your email)



 

 

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